Privacy Policy
Last updated: July 2026
Afi Digital Solutions ("we," "us," "our"), a division of the GoGad_AFI group, provides WhatsApp API automation, digital marketing, and related business growth services. This Privacy Policy explains how we collect, use, disclose, and protect information when you or your business uses our website and services, including our WhatsApp Business API and chatbot solutions.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, phone number, email address, and business details, provided when you sign up for our services or contact us.
- WhatsApp messaging data: messages sent and received through the WhatsApp Business API on behalf of our clients, including customer phone numbers, message content, order details, and interaction history with automated bots.
- Business account information: details related to your WhatsApp Business Account, Meta Business Manager, and associated API credentials, used to set up and manage automation services on your behalf.
- Usage and analytics data: message volume, open rates, response times, and campaign performance metrics, used to generate dashboards and reports for our clients.
2. How We Use Information
We use the information collected to:
- Set up and operate WhatsApp bots, automated replies, and bulk messaging campaigns on behalf of our clients.
- Provide customer support and respond to inquiries.
- Generate analytics, dashboards, and performance reports for client businesses.
- Improve our services, including bot accuracy and campaign effectiveness.
- Communicate with clients about their account, billing, and service updates.
3. How We Share Information
- We do not sell customer or client data to third parties.
- Data is shared with Meta/WhatsApp only as required to operate the WhatsApp Business API (e.g., sending and receiving messages through Meta's platform), in accordance with Meta's own data policies.
- We may share data with service providers who help us operate our platform (e.g., hosting or dashboard tools), under confidentiality obligations.
- We may disclose information if required by law or to protect our legal rights.
4. Data Storage and Security
- Client and customer data processed through our WhatsApp automation tools is stored securely and accessed only by authorized personnel.
- We take reasonable technical and organizational measures to protect data against unauthorized access, loss, or misuse.
- Data is retained only as long as necessary to provide our services or as required by law.
5. Client Responsibilities
Businesses using our WhatsApp API and automation services are responsible for:
- Obtaining proper consent from their own customers before sending them WhatsApp messages.
- Ensuring their use of our services complies with WhatsApp's Business Messaging Policy and applicable data protection laws.
6. Your Rights
You may contact us to:
- Request access to, correction of, or deletion of your personal data.
- Withdraw consent for communications at any time.
- Ask questions about how your data is handled.
7. Third-Party Platforms
Our services integrate with Meta's WhatsApp Business Platform. Use of WhatsApp is also governed by Meta's Privacy Policy and WhatsApp's Privacy Policy.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
For any questions or concerns about this Privacy Policy or how your data is handled, contact us at: